At the Time of Delivery
We kindly recommend checking your order immediately upon arrival.
If you receive a damaged, defective, or incorrect item, please return it to the courier at the time of delivery.
If You Change Your Mind
If you decide not to keep the item upon delivery, you may return it directly to the courier.
Shipping fees will apply in this case.
For any damaged or defective products, please take clear photos and contact our support team via WhatsApp or Instagram
Returns cannot be accepted after the courier has left.

Exchange Policy
Submitting an Exchange Request
To begin the exchange process, please contact our support team and submit your exchange request.
Item Condition Requirements
Returned items must be in their original condition — unused, unworn, and with all tags attached.

Review & Replacement
Once the item is received and approved after inspection, a replacement will be arranged and shipped to you.
Shipping Costs
All shipping fees related to exchanges are the customer’s responsibility.